Recommended Setup
Best practices for setting up Grotto Slice as a shared team account for your agency or marketing team.
Create One Shared Team Account
We recommend creating a single Grotto Slice account for your team and sharing the login credentials. This keeps all your brands, templates, and upload history centralized under one account instead of scattered across individual accounts.
Why a Shared Account Works Best
- Centralized brands & API keys - All your Klaviyo connections live in one place. When someone new joins the team, they immediately have access to every brand.
- Shared email history - Everyone can see previously uploaded templates, making it easy to reference or re-upload past designs.
- One subscription - Instead of paying for individual plans, a single subscription covers the whole team. Choose a plan based on your total upload volume.
- Consistent settings - Brand colors, default CTA links, and Klaviyo connections stay consistent across all team members.
How to Set It Up
- Create the account - Have one person sign up at slice.grottodigital.com using a shared team email (e.g.,
design@yourcompany.com) or a team member's email. - Set up brands - Add all your client brands with their Klaviyo API keys. See Connecting Klaviyo for details.
- Choose a plan - Pick the plan that matches your team's total brand count and monthly upload volume.
- Share credentials securely - Add the login to a shared password manager (1Password, Bitwarden, LastPass) so team members can access it without credentials being sent in plaintext.
Choosing the Right Plan
Plans are based on two factors: number of brands (Klaviyo accounts you manage) and monthly uploads.
| Plan | Brands | Uploads/mo | Best For |
|---|---|---|---|
| Starter | 2 | 50 | Solo marketers, small teams |
| Growth | 5 | 160 | Growing agencies, multiple clients |
| Agency | 10 | 320 | Full-service agencies |
| Enterprise | Unlimited | Unlimited | Large teams, high volume |
Security Tips
- Use a password manager to share credentials - never send passwords over Slack, email, or text.
- Designate one person as the account admin who manages the subscription, brands, and password resets.
- When a team member leaves, update the password and the shared vault entry.
- Use a strong, unique password that isn't reused from other services.
Frequently Asked Questions
Why use a shared team account instead of individual accounts?
A shared account keeps all your brands, API keys, email templates, and upload history in one place. Everyone on the team sees the same templates and uses the same Klaviyo connections. It also means you only need one subscription plan.
Is it safe to share login credentials?
For most teams, yes. Grotto Slice doesn't store sensitive personal data - it connects to Klaviyo via API keys (which are already shared at the organization level). Use a password manager like 1Password or Bitwarden to share credentials securely rather than sending them over Slack or email.
What happens if someone changes the password?
If someone resets the password, update it in your shared password manager so the rest of the team can still log in. Consider designating one person as the account admin who manages credentials.
Can multiple people be logged in at the same time?
Yes. Multiple team members can be logged into the same account simultaneously and upload emails concurrently without conflicts.
How do I choose the right plan for my team?
Plans are based on the number of brands (Klaviyo accounts) and monthly uploads. Count how many Klaviyo accounts your team manages and estimate your monthly email upload volume. Starter (2 brands, 50 uploads), Growth (5 brands, 160 uploads), Agency (10 brands, 320 uploads), or Enterprise (unlimited).